PRIVACY POLICY
This website is owned and operated by Elevated Arms. We respect your privacy and understand that
you have a right to know why we collect your personal information and what we do with it. This
Privacy Policy applies to information we collect through our Website (as defined below) as well as
information we may collect offline.
This policy describes the type of information we collect from you and/or that you may provide us
when you visit and/or use this website and/or any of our mobile applications (individually or
collectively, “Website”). “You/your/user(s)” means you as a user of our Website.
By accessing the Website, you acknowledge this Privacy Policy and agree to be bound by the terms
hereof, the Terms of Use, and any other terms or policies we post on the Website. If there is anything
you do not understand, please email any inquiry to info@elevatedarms.com If at any time you do not
agree to this Privacy Policy, please do not use the Website or provide us with any Personal
Information.
We reserve the right to change or update this Privacy Policy by posting such changes or updates to
the Website or emailing you notice of the changes. Amendments to this Privacy Policy will be posted
at this URL and will be effective when posted. You can tell if this Privacy Policy has changed by
checking the last modified date that appears at the end of this Privacy Policy. Your continued use of
the Website following the posting of any amendment, modification or change shall constitute your
acceptance thereof.
YOUR SECURITY
We strive to keep your Personal Information private and safe. We take commercially reasonable
physical, electronic and administrative steps to maintain the security of Personal Information
collected, including limiting the number of people who have physical access to database servers, as
well as employing electronic security systems and password protections that guard against
unauthorized access.
Unfortunately, despite our best efforts, the transmission of data over the Internet cannot be
guaranteed to be 100% secure. While we will use reasonable means to ensure the security of
information you transmit through the Website, any transmission of Personal Information is at your
own risk. We cannot guarantee that such information will not be intercepted by third parties, and we
will not be liable for any breach of the security of your Personal Information resulting from causes or
events that are beyond our control, including, without limitation, your own act or omission, corruption
of storage media, defects in third-party data security products or services, power failures, natural
phenomena, riots, acts of vandalism, hacking, sabotage, or terrorism, and we are not responsible for
unauthorized circumvention of any privacy settings or security measures contained on the Website.
YOUR RIGHTS
Various state laws provide you with certain rights. If you are a resident of any of those states, you
may have the following rights:
● The right to correct inaccuracies in your Personal Information
● The right to request that we delete your Personal Information (unless we have a legal
obligation to maintain such information)
● The right to obtain a copy of your Personal Information from us that would allow you to
transmit the data to another company
● The right to opt out of the use of your Personal Information for purposes of targeted
advertising
● The right to opt out of the use of your Personal Information for profiling purposes
● The right to know the specific third parties with whom we share your Personal Information
We will not discriminate against you for exercising your privacy rights.
HOW TO EXERCISE YOUR
RIGHTS
If you believe you are a resident of any state that has passed applicable laws relating to your privacy
rights, please send your request to exercise any of these rights to us at info@elevatedarms.com
INFORMATION WE COLLECT
We collect various information that identifies you as a person (“Personal Information”) in three ways.
First, we collect Personal Information that you provide to us. Second, we collect certain Automated
Information that may contain Personal Information when you use our Website. Third, we may collect
Personal Information from public sources or from third parties who have obtained such Personal
Information in compliance with applicable laws and have the legal authority to provide such Personal
Information to us. We will only collect Personal Information which is adequate and reasonably
necessary in relation to the purposes described in this Privacy Policy.
PERSONAL INFORMATION YOU
PROVIDE TO US
The Personal Information you provide to us is generally:
● contact details including name, email, telephone number and shipping, billing address
● login and account information, including unique user ID and password
● purchase history
● payment or credit card information through our third party payment processor
We collect Personal Information directly from you when you provide it to us. This typically occurs
when you:
● sign up for our email list
● place an order with us online
● send us an email or other communication
● register for an account with us
● participate in our promotions, surveys, and/or contests
AUTOMATED INFORMATION
We also collect information, some of which may be Personal Information, through automated means
when you visit our Website (“Automated Information”) such as:
● the IP address of the device you use to connect to the internet (which may include
information about your geographic location)
● the unique identifiers of your device
● your browser characteristics
● your device characteristics
● your operating system
● your language preferences
● the websites you visited before coming to our Website or through which you were referred to
our Website
● information on actions taken by you on our Website
● dates and times of your visits to our Website
● the pages you accessed on our Website
Most web browsers automatically accept cookies. If you do not wish to have cookies on your system,
you can set your browser to refuse them. Please review the specific instructions from your browser
in order to do this. However, please note that not accepting cookies may make certain features of
our Website unavailable or difficult to view or use.
Third parties may also collect information via our Website through cookies, third party plug-ins,
widgets, and other technologies in order to:
● deliver our targeted advertisements to you across the Internet;
● provide us with analytical information about your visit to our Website;
● provide us with analytical information about your interactions with our Website and other
websites
INFORMATION OBTAINED FROM
THIRD PARTY SOURCES
We may also collect information about you from third party sources. We may obtain your Personal
Information from clients or other third parties in connection with our services for such parties. We
may also obtain Personal Information about you from public sources, such as online search engines,
real estate records, court records, and other such public records.
HOW WE USE THE
INFORMATION WE COLLECT
Most commonly we will use your Personal Information in the following circumstances:
● To provide our products and services to you – This includes processing transactions and
payments, fulfilling your orders, communicating with you about your orders, and maintaining
your account.
● To communicate with you about our company, promotions, or other information we believe
may be of interest to you – This includes responding to inquiries that you make, advising you
of changes or updates to our website or policies contained on the website, sending you
information about promotions or events, sending you information about other products or
services, and sending you information about product updates.
● To advertise our products and services to you – This includes serving targeted
advertisements to you based on your previous purchases and interactions with our website
and developing and conducting our advertising campaigns.
● To create categories of consumers based on their actions and interests – This includes
collecting a variety of types of personal information directly from you, from automated
means, and from third party public sources. We may combine and analyze this data to
identify links between certain behaviors and personal characteristics to create a profile of
you. This allows us to understand our users who have similar characteristics or have
performed similar actions and who are likely to share similar interests in our products and
services. Based on this analysis, we may create categories of individuals who are targeted
accordingly with offers and promotions by email, online advertising, and/or social media.
● To detect security incidents, protect against malicious, deceptive, fraudulent, or illegal
activity, or prosecute those responsible for such activities.
● To improve our website and enhance our business – This includes troubleshooting issues we
may have with the website, developing new features, products or services, and analyzing
your interaction with our website.
● Where you have otherwise asked us to do so or consented to us doing so.
● To perform a contract we have entered into with you – This includes fulfilling orders or
requests that you may make of us.
● Where it is necessary for our legitimate interests (or those of a third party) and your
fundamental rights do not override those interests.
● To comply with a legal or regulatory obligation – This includes cooperating with law
enforcement and governmental authorities in response to valid subpoenas or other legal
obligations.
SHARING PERSONAL
INFORMATION WITH THIRD
PARTIES
We are committed to maintaining your trust and we want you to understand when and with whom we
may share Personal Information and information collected about you. We do not share your Personal
Information with any third parties except as set forth herein.
Affiliates: We own and operate a number of websites and brands. We may share your Personal
Information with our family of brands and subsidiaries for such other brands and subsidiaries to
promote their products and services to you.
Other Individuals/Entities: We may disclose your Personal Information to outside individuals and/or
companies that help us bring you the products and services we offer and to create, operate, and
maintain our Website. For example, we may share your Personal Information with other companies
or individuals in order to:
● manage a database of customer information;
● distribute our marketing and other e-mails;
● advertise our products to you;
● assist us with direct marketing and data collection;
● provide data storage
● provide data analysis;
● provide fraud prevention;
● provide order fulfillment and/or delivery services; and
● provide other services designed to assist us in developing and running our Website and
maximizing our business potential.
Investors/Business Transactions: If we seek investors or go through a business transition,
including but not limited to, a merger, acquisition by another company, or a sale of all or a portion of
our assets, your Personal Information may be shared as part of the negotiation of the transaction
and will likely be among the assets transferred in the event of a sale or partial sale of our assets.
Law Enforcement/Court Actions/Fraud Prevention: We may also disclose or share your Personal
Information with other companies or individuals when legally required to do so, to cooperate with law
enforcement investigations or other legal proceedings, to protect against misuse or unauthorized use
of the Website, to limit our legal liability and protect our rights or to protect the rights, property or
safety of users of the Website or the public.
You may send us a request for the identities of third parties with whom we share your Personal
Information if you are a resident of a state that requires we provide that information to you by
sending an email to info@elevatedarms.com.
YOUR CHOICES ABOUT HOW
WE USE YOUR INFORMATION
AND OPTING OUT
There are ways by which you can control how your Personal Information is used.
Tracking
You can set your browser to refuse some or all cookies or to alert you when cookies are being sent.
Please visit your specific browser’s instructions for doing this. The “Help” function on most browsers
contains information on how you can set your browser to notify you before accepting cookies, or you
can disable them entirely. If you opt out of cookies, you may not be able to take advantage of various
features of the Website that are available to other users. For example, we may use cookies to
recognize you by name when you return to this site so you don’t have to login again and provide
your password each time. If you use more than one browser, you will need to change each browser’s
settings in order to refuse cookies.
Promotional Offers
If you do not wish to receive our email promotional offers, you may opt-out by checking the relevant
box when we collect your information, logging into your account to update your preferences, or
clicking on the “unsubscribe” link found in emails we send to you. Please allow up to ten (10)
business days for changes to your email preferences to take effect. During that time, you may
continue to receive email communications from us that were already in process. Opting out of
receiving our communications will not affect your receipt of service-related communications, such as
payment confirmations and delivery status updates, if we have a data breach, or other such
communications for which we have a legal obligation to inform you and/or to prevent fraud or harm
to our Website, our business, and/or third parties
Advertising
If you do not want us to use Personal Information that we collect for us to deliver advertisements to
you, you can opt-out of receiving such advertising by clicking here.
There are third parties who provide tools that allow you to opt out of Internet-based and mobile
advertising on your mobile device. Please visit TRUSTe’s Ad Preference Manager, currently
available at https://preferences-mgr.truste.com/, the Digital Advertising Alliance’s consumer choice
page, currently available at http://www.aboutads.info/choices/, or the Network Advertising Initiative
(NAI) opt out tool currently available at http://www.networkadvertising.org/choices/.
When using the ad industry opt out tools described above, note that: (a) if you opt-out we may still
collect some data about your online activity for operational purposes (such as fraud prevention), but
it will not be used by us for the purpose of targeting ads to you; (b) if you use multiple browsers or
devices you may need to execute this opt out on each browser or device; and (c) other ad
companies’ opt-outs may function differently than our opt-out, and we have no control over the
practices of any third-parties. We do not make any representations or warranties about such opt-out
services. Such services are independent from us, and we have no control over, or responsibility for
their performance.
Google Analytics
Our Website uses Google Analytics, a web analysis service of Google, Inc., 1600 Amphitheatre
Parkway, Mountain View, CA 94043 USA (“Google Analytics” or “Google”). You can learn more about
Google Analytics here: https://marketingplatform.google.com/about/analytics/. Google Analytics
employs cookies that are stored to your computer in order to facilitate an analysis of your use of the
site. The information generated by these cookies, such as time, place and frequency of your visits to
our site, including your IP address, is transmitted to Google’s location in the US and stored there.
Google Analytics also uses electronic images known as web beacons (sometimes called single pixel
gifs) and are used along with cookies to compile aggregated statistics to analyze how our Website
are used. Google may transfer this information to third parties where required to do so by law or
where such third parties process this data on Google’s behalf. Google states that it will not associate
your IP address with other data held by Google. You can prevent cookies from being installed by
adjusting the settings on your browser software accordingly as noted elsewhere in this Privacy
Policy. You should be aware, however, that by doing so you may not be able to make full use of all
the functions of our Website. Google Analytics also offers a deactivation add-on for most current
browsers that provides you with more control over what data Google can collect on websites you
access. The add-on tells the JavaScript (ga.js) used by Google Analytics not to transmit any
information about website visits to Google Analytics. However, the browser deactivation add-on
offered by Google Analytics does not prevent information from being transmitted to us or to other
web analysis services we may engage.You can find additional information on how to install the
browser add-on referenced above at the following link:
https://tools.google.com/dlpage/gaoptout?hl=en.
Constant Contact
We also use Constant Contact to assist with our email marketing. Constant Contact offers analytic
services that will allow us to review user interaction with our email marketing and our website. You
can learn more about Constant Contact’s services here:
https://www.constantcontact.com/legal/customer-contact-data-notice
Hubspot
HubSpot Analytics is a web analytics service that utilizes cookie and usage data collected to track
and examine the use of our Website, analyze demographic information, and prepare reports on user
activities and share them with other HubSpot services.
You can learn more about the privacy practices of HubSpot here:
https://legal.hubspot.com/privacy-policy.
DISCLOSURE FOR LEGAL
PURPOSES
You hereby authorize us to disclose any of your Personal Information pursuant to judicial and
administrative proceedings and to law enforcement or government agencies if we are legally
required to do so. You also authorize us to disclose Personal Information if we believe the disclosure
is necessary or appropriate in the event of an investigation of improper or illegal conduct in
connection with the Website, such as fraud, misrepresentation, intellectual property infringement, or
other activity that may put us at risk for liability.
CHILDREN
We do not knowingly permit persons under 16 years of age to use the Website, and we do not
knowingly collect, use or disclose Personal Information from anyone under 16 years of age. If we
determine upon collection of Personal Information that a user is under this age, we will not use or
maintain his/her Personal Information without the parent/guardian’s consent. If we become aware
that we have unknowingly collected Personal Information from a child under the age of 16, we will
make reasonable efforts to delete such information from our records.
CONFIDENTIAL INFORMATION
We do not want you to send to us any confidential or proprietary information through email or
otherwise. Any information, materials, suggestions, ideas or comments sent to us will be considered
non-confidential, and by submitting the same to us, you are giving us the absolute right to use,
modify, reproduce, transmit, display and distribute the information for any purpose whatsoever, with
no payment or other compensation to you. However, we will not use your name unless we are
required by law to identify the source of the materials, information, suggestions, ideas or comments,
or unless we first obtain your permission.
DELETION OF YOUR PERSONAL
INFORMATION
You may request that we delete your Personal Information from our database and the databases of
any other parties with whom we shared your Personal Information by emailing us at
info@elevatedarms.com. We will not delete your Personal Information if we have a legal obligation
to maintain such information.
ASSIGNMENT
We may freely assign this Privacy Policy or any of our rights and/or obligations hereunder to any
successor.
CONTACT
If you have any questions about your privacy or security at the Website, or wish to update your
Personal Information, please send an email to info@elevatedarms.com.
